What is the difference when compare to PC-based solutions?

DigiBird video wall controller is hardware-based controller without OS to process the image. It will be more reliable as there are no OS vulnerabilities, such as virus, blue screen and system shut down.

What makes you outstanding among your competitors?

First of all, DigiBird controller is hardware based with no OS for processing. Second, redundant power supply and control cards will auto take over if any failure to ensure reliability of the system. Furthermore, it is easy to use without any training cost.

Why IP address can’t be modified via front panel?

If the IP address is in the same subnet with default IP(192.168.1.200), please contact manufacture, if not, please refer below steps:

Setup the gateway to 0.0.0.0;

Setup IP address as required;

Setup the gateway according to the required IP address.

Display is noisy/flickering/no signal etc.

Switch another input source to this display, if issue is gone, please refer ‘Input source is noisy/flickering/no;

Re-seat the output video cable to test;

Connect the output cable to another display to test;

Use a new output cable to test;

Re-seat the output card to test;

Please contact manufacture if above steps can’t fix the issue.

Input source is noisy/flickering/no signal etc.

Re-seat the input video cable to test;

Connect the input cable to another source to test;

Use a new input cable to test;

Re-seat the input card to test;

Please contact manufacture if above steps can’t fix the issue.

New card is unable to be detected.

Re-seat this card to test;

Clear the cache of Google Chrome;

Refresh this slot on status monitoring page of Darwin;

Please contact manufacture if about steps can’t fix the issue.